Why do I need to upgrade my email plan?
If you have exhausted the storage space in your email plan i.e. 500 MB for the FREE plan and 10 GB for PRO plan, then you need to upgrade your email plan to get more storage space
Who can upgrade my email plan?
The cPanel admin or the Email admin for the domain can upgrade the email plan. Usually, this is the user who has access to the cPanel hosting credentials or the one who has purchased the hosting.
You can reach out to your cPanel admin or email admin to upgrade your email plan
Steps to Upgrade
Step 1: Log in to cPanel and click on the "Upgrade Email Plan" button
Step 2: Select the upgrade you want
- PRO or ULTIMATE email plans for all email accounts in your domain
- 5 GB space upgrade for any individual email account
Step 3: Select the billing cycle and number of accounts
Step 4: Confirm order details and payable amount
Step 5: Enter card details and pay
Once you complete the payment your email plan will be upgraded. Please reach out to support (tsosupport@flock.com) in case of any queries or refer to our FAQs.