FlockMail's email policy includes hourly and daily email send limits.
Outgoing email limit:
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Note: The above limitation applies to external email addresses only. You can send unlimited email to your own domain email addresses.
| alert-warning | If an outgoing email surpasses the above-listed limit, the emails will fail and may bounce back with an undeliverable error. You should be able to send mails again within 1 to 24 hours. If the problem does not go away, please contact us at tsosupport@flock.com |
Incoming email limit:
A recipient can receive up to 1000 emails per hour from a single IP address.
Incoming email limit for non-existing mailbox:
There is a soft-limit for the maximum number of emails sent to a non-existing mailbox, a domain can accept.
Rate limit: 500 emails/hour and 1000 emails/day
Once the rate is exceeded, the domain won't be able to accept any mail to a non-existing email address, however, the incoming email to the actual email won't get impacted until the domain/email rate limit defined earlier.
| alert-success | For a mass emailing solution, we recommend using Constant Contact and Sendgrid for your emails. |